Terms of Use

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the http://www.premierpettlc.com website (together, or individually, the “Service”) operated by Franki’s Premier Pet TLC, LLC (“us”, “we”, or “our”). By using our website, you accept these Terms of Use so we encourage you to review them carefully before using any part of this site. In addition, because Franki’s Premier Pet TLC, LLC dba Premier Pet TLC may revise these Terms of Use from time to time by updating this posting, you should revisit this page periodically to review the current Terms of Use. If you do not accept these terms, please do not use this website.

Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Franki’s Premier Pet TLC, LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Franki’s Premier Pet TLC, LLC.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Franki’s Premier Pet TLC, LLC. Franki’s Premier Pet TLC, LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Franki’s Premier Pet TLC, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Indemnification

You agree to defend, indemnify and hold harmless Franki’s Premier Pet TLC, LLC and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

Limitation Of Liability

In no event shall Franki’s Premier Pet TLC, LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchant-ability, fitness for a particular purpose, non-infringement or course of performance.

Franki’s Premier Pet TLC, LLC its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Texas, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Additional Terms & Conditions

Due to the extreme unpredictability of animals, Franki’s Premier Pet TLC, LLC and Pet Sitters cannot be held responsible for any unusual mishaps (i.e., pet’s refusal to take medication, escaping from the yard, biting, eating or destroying household items, damage to inside/outside of home, personal injury/accidental death). If Client requests pet(s) to have outside access, Client releases Franki’s Premier Pet TLC, LLC and Pet Sitters from all liability for loss, injury or death to pet(s). The client is liable for injury or damage to Third Parties.

Client authorizes Franki’s Premier Pet TLC, LLC Pet Sitters to take photos of Client’s pet for their file and for Franki’s Premier Pet TLC, LLC social media. All photos taken are the property of Franki’s Premier Pet TLC, LLC.

Visit times are approximate and subject to change based on the needs of all pets under Pet Sitter’s care. Pet Sitter is entrusted to use the best judgment in caring for the pet(s) and home, in the event of an emergency situation, inclement weather or natural disaster. Franki’s Premier Pet TLC, LLC and Pet Sitters will be held harmless for consequences related to such decisions.

In the event of injury or illness of your Pet Sitter, or other emergency circumstances where duties are unable to be performed, Client authorizes Franki’s Premier Pet TLC, LLC to arrange for a backup sitter to take over duties as outlined in this agreement.

Privacy Policy

Franki’s Premier Pet TLC, LLC respects your privacy. Across our business and where you interact with us around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your orders, provide service and support, and to share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside of the Franki’s Premier Pet TLC, LLC group of companies with your consent, as required by law to protect Franki’s Premier Pet TLC, LLC, its customers, or the public, or with companies that help Franki’s Premier Pet TLC, LLC fulfill its obligations with you, and then only with partners who share Franki’s Premier Pet TLC, LLC’s commitment to protecting your privacy and data. At any time you may contact Franki’s Premier Pet TLC, LLC with any privacy questions or concerns you may have. You also may ask at any time to see the personal data that you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

The information you provide will be kept confidential and used to support your customer relationship with Franki’s Premier Pet TLC, LLC. We do not disclose your personal information to any outside organization for its use in marketing without your consent. Information regarding you (such as name, address and telephone number or email address) or your order and the products you purchase will not be given out or sold to any outside organization for its use in marketing or solicitation without your consent.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services. If you have any questions about these Terms, please contact us at info@premierpettlc.com.